AI Automation & Apps
We build AI assistants and workflow automations that reduce manual work and surface better decisions. Production-ready from day one. Clear metrics. Based in Kingston, PA 18704.
Impact
Where AI Delivers Value
Sales Ops
Lead routing, follow-ups, and account summaries in your CRM.
Service
Tier-0 assistants, triage, and knowledge surfacing for agents.
Finance
Invoice extraction, reconciliation, and variance checks.
Logistics
Schedule optimization, exception handling, and updates.
HR
Interview notes, candidate summaries, and onboarding tasks.
Marketing
Briefs, repurposed assets, and campaign QA with guardrails.
Products
AI Assistants That Respect Context
Assistants plug into your data and follow instructions you can audit. We constrain tools, add fallbacks, and log every action.
Conversation + Actions
Chat interfaces with tool use, retrieval, and approvals where needed.
Embedded in Apps
Inline assistants in dashboards, tickets, and forms with role-aware access.
Knowledge Retrieval
Chunked content, citations, and freshness rules. No hallucinated facts.
Guardrails
Templates, redaction, and content policies applied consistently.
Automation
Workflows That Close the Loop
- Event-driven triggers from forms, webhooks, or schedules.
- Human-in-the-loop for risky steps with clear approvals.
- Queues and retries to handle vendor delays or outages.
- Telemetry on throughput, errors, and business outcomes.
Signals
Analytics That Explain Outcomes
- Define a single success metric per assistant or flow.
- Log prompts, responses, and actions with PII redaction.
- Dashboards with trends, costs, and exception reasons.
- AB tests for prompts, tools, and thresholds.
Systems
Connect to the Tools You Already Use
CRMs
HubSpot, Zoho, Salesforce. Read/write with scoped credentials.
Helpdesk
Zendesk, Freshdesk. Summaries, triage, and suggested actions.
Data
PostgreSQL, BigQuery, Sheets. Query, aggregate, and explain.
Docs
Drive, Confluence, Notion. Retrieval with freshness windows.
Messaging
Slack, Teams, email. Alerts and approvals in your channels.
Payments
Stripe metadata checks, refund rules, and event hooks.
Control
Governance, Policies, and Change Control
- Model and tool registries with owners and versions.
- Data residency, retention, and access boundaries.
- Prompt templates with tests and release notes.
- Deactivation and rollback rules when behavior drifts.
Risk
Security From the Start
- Least-privilege API keys and short-lived tokens.
- Input/output validation and PII redaction.
- Audit logs for actions, approvals, and data access.
- Vendor review and restrictions for sensitive data.
Method
A Pilot-First Process
Plan
Pick one workflow, define the metric, map tools, and set constraints.
Build
Ship a small assistant or flow. Add approvals and logs. Measure deltas.
Scale
Harden integrations, expand scope, and standardize notes and playbooks.
Serving Kingston, PA 18704 and the NEPA region.
FAQ
Common Questions
Will AI replace staff?
No. It removes repetitive work so people handle exceptions and trust.
Do you host data?
We prefer your cloud. We configure providers and keep access scoped.
Which model?
We choose per task. Latency, quality, and cost decide. Swappable later.
Who owns the code?
You do. We deliver source, configs, and release notes.
Next Step
Automate Work. Improve Decisions.
Corevexa Labs • Kingston, PA 18704 • (570) 977-8709 • [email protected]